Orange County Professional Carpet Cleaning

PROS: OCD Home utilizes the most advanced truck mounted hot water extraction system, often referred to as steam cleaning, which is the deepest, most thorough carpet cleaning that exists. It is the only process able to sanitize your carpet, killing 99.9% of viruses, bacteria, germs, and allergens hidden in the fibers.

Coupled with our chemical free green cleaning agents, superior knowledge, relentless work ethic, and our family-owned operation, we promise you will receive an experience second to none and unparalleled service that will keep you coming back.

DID YOU KNOW? …that professional steam cleaning is the preferred carpet cleaning method by carpet manufacturers and is required annually with new carpet installs in order to maintain your warranty.

FAUXS: Stay away from shady bait & switch tactic companies with dirty equipment and outdated machines that have little to no extraction. Their highly toxic chemicals soak in your carpet leaving a sticky residue that attracts dirt to itself, sometimes causing areas to look dirtier than before they were “cleaned.”

PROS: Yes. We know this is your home so our products are chemical free, eco-friendly, and green sealed, which guarantees they are safe to use around children, pets, & asthmatic people. We also use these products daily ourselves so we are persistent in using the healthiest solutions available.

FAUXS: Most use highly toxic chemicals that are known to be harmful to yourself, to your home, and even risk causing allergic reactions. Also, those chemicals may delaminate carpet backing, damage fibers, cause bleaching or even set stains.

PROS: Our dry times are the best in the industry due to our innovative techniques and high tech equipment. Dry times are generally 4-8 hours, depending on the humidity in the property and the drying conditions created. We can open all the windows for you, or turn the A/C on, or both, whatever you prefer for the comfortability of your home.

You are able to walk on the carpet immediately using the plastic booties we provide, or bare feet or white socks is ok as well.

FAUXS: Un-extracted moisture and excessive residue will leave a customers carpet saturated for an unnecessary amount of time, in some cases longer than 72 hours. Also, the carpets tend to dry feeling “crunchy” and having a musky odor due to the improper cleaning.

PROS: No preparation is necessary, our OCDetailers can help handle everything on arrival! However, we do recommend moving loose articles and belongings to a safe place away from the areas being cleaned. You are also welcome to conduct a light vacuuming but it is not required as our experts will pre- vacuum where necessary before the cleaning is conducted. Our system is also constantly vacuuming at a high velocity the entire cleaning process, extracting the moisture as well as the loose debris, dust, and particles trapped in the carpet fibers.

FAUXS: Companies that don’t properly educate their customers on how to prepare for their cleaning and what to expect during the process, often leave customers uneasy about their role and can cause confusion when the technician arrives.

PROS: We move loose articles and light items such as coffee tables, dining chairs, some nightstands, etc. Any furniture we do move is placed back with either plastic tabs or foam blocks under the legs to prevent damage or any color transfer, and to accelerate dry times.

We use corner guards to protect your walls, tie offs to protect your stairs, walk off mats and teflon glides on our wands to protect your floors, and wear booties to make sure not to dirty the areas that we aren’t cleaning. Our technicians are extremely careful of our customers homes and furniture, and we respect the properties interior as well as the exterior.

As a liability, we do NOT move large or heavy items such as bed frames, dressers, workout equipment, etc. or any expensive or delicate items such as glass, collectibles, electronics, high-end art, etc.

FAUXS: Customers have reported chipped walls and corners, scratched or cracked floors, damaged upholstery, and other nightmare situations. What’s worse is these companies often do not confess to the damage and try to place blame on the homeowner, ensuing lawsuits and legal battles that are highly costly and stressful, and sometimes unsuccessful, leaving the customer to still pay for the repairs or live with the damage.

PROS: Yes, with our Diamond Package we perform a detection and correction service. We’re able to detect if any moisture has penetrated into the padding and correct the issue by conducting a pad treatment to rectify any odor and/or stain. Additionally, a topical deodorizer will be applied to treat and sanitize the carpet fibers and cure any remaining odors that exist. 

Due note, some odors may be trapped in the baseboards or subfloor, or other building materials that we are not able to treat.

FAUXS: If a technician doesn’t understand how to properly diagnose pet urine issues and doesn’t treat the padding correctly, the moisture trapped within containing the odor and stain will rise or “wick” directly back to the surface as heat hits it or with the pressure of walking on the carpet.

PROS: We use black lights to mark areas affected by moisture, excessive spills, or pet urine and use meters to detect if moisture has penetrated into the padding. If the padding is found to contain moisture, we use a specially formulated enzyme product that cures odors and kills bacteria on contact while helping to rectify the staining. The moisture is then removed by using a subsurface extractor and the carpet fibers are deodorized, rinsed and cleaned after.

Due note, if moisture is detected in the majority of the room or area, it may be impossible to rectify and in need of a padding replacement.

FAUXS: Some companies don’t even offer pet urine removal or they perform it incorrectly which won’t cure the odor or remove the stain, leaving you with the unpleasant smell and sight.

PROS: Any rooms or areas that are extremely stained or heavily soiled will be assessed on site and may require a deep cleaning fee of an additional $20 per area. The charge is due to more labor, time, and product being used. If you selected the Platinum or Diamond Packages, deep cleaning is included in the cost.

We will use additional manual agitation machines such as a counter rotating brush as well as hand scrubbing techniques to loosed soil further and extract stains.

FAUXS: Deep cleaning charges are part of some companies “hidden fees” and can sky rocket your bill quickly. A lot of the time, their deep cleaning methods don’t include any more deep cleaning equipment or products to validate the additional cost.

PROS: Our technicians are the most thorough yet efficient as humanly possible. Cleaning times will always vary greatly as there are many factors such as type of material, how soiled that material is, if spot removal or deodorization is necessary, if we are applying carpet protection, or how much furniture needs to be moved, among other things. Typically, a room takes about 10-20min per to be cleaned.

FAUXS: Unknowledgeable or unfit technicians can slow down the process drastically and extend a companies presence at your home by hours, or be in and out of your home extremely fast because of incorrect cleaning methods.

PROS: If addressed properly and extracted correctly, no spots should return. However, if a substance has penetrated into the padding and is not treated, it may “wick” back to the surface with the stain and/or odor, and once again attract dirt to itself.

Our technicians perform a detection and correction service that diagnoses your carpet padding issues, using UV lights and moisture sensors to isolate affected areas. Once identified, we treat the padding and flush out the substance to rectify the problem at the source. Commonly used for pet urine or heavy liquid spills.

Due note, in some cases, if the moisture has penetrated into the padding throughout the majority of a room, a pad treatment cannot be performed and it is advised to replace your carpet padding at that point.

FAUXS: When proper cleaning techniques are ignored and/or bad equipment and harsh chemicals are used, the customer is bound to have spots resurface and patches of brown rings form, known as “brown outs”.

PROS: We are generally able to remove all or most spots and stains, however we cannot guarantee that spots or stains will be removed as that depends on many factors such as the age and type of carpet, the age of the stain, how impacted it is, if home cleaning methods were used and accidentally set the stain, as well as the many different permanent discolorations that can be caused by bleach, dye, oxidation, pet stains, etc.

Our technicians inform every customer of any spot or stain that wasn’t able to be removed and document it within their profile.

FAUXS: Most leave customers with spots and stains throughout the entire property, that would of been able to been removed with the right knowledge, equipment, or products. Also, any company that guarantees they can remove “everything” is already beginning on a false statement so your due diligence is required when selecting a trusted cleaning provider.

PROS: Yes, we use an organic green sealed carpet protectant or “stainshield”. It gets applied topically post cleaning and umbrellas your carpet or upholstery fibers to help prevent staining while extending the life of the carpet and your investment. It also allows for a better cleaning in between appointments. It’s a completely safe product and we highly recommend it in high traffic areas or homes with pets or kids.

FAUXS: Certain carpet protection products can have toxic fumes when being applied and in some cases, cause allergic reactions. If applied wrong, the protector won’t properly repel stains or help keep your carpet clean.

PROS: False. That is the result of over saturating or improper rinsing, which will leave residue within the carpet and attract dirt to itself quickly. Our pure water cleaning process and chemical free solutions along with our improvised cleaning techniques and powerful truck mounted system allows us to leave no residue at all, causing your carpets to clean better and last longer than any other carpet cleaner.

FAUXS: That very ‘myth’ originates from most companies that have one or all three of the following flaws, causing their customers to have rapid re-soiling carpets; Old or cheap equipment, heavy & harsh chemicals, and/or poor knowledge and expertise.

PROS: It’s recommended by carpet manufactures to have you carpet professional cleaned every 6-18 months. We recommend an annual cleaning on average, however if you have a high traffic home with kids and pets, we suggest a cleaning every 6 months.

FAUXS: Carpet cleaners that leave residue in your carpet will have your carpet getting dirtier quicker, therefore causing a need for more frequent unnecessary cleanings.

PROS: Some carpet materials and styles, such as berber, is susceptive to bubbling as the carpet expands and contracts with moisture. However, as the carpet dries, these bubbles or ripples should relax and start to disappear or lay flat again.

In some cases, if this occurs, it is a sign that the carpet was in need of re-stretching prior to the cleaning process.

FAUXS: Inappropriate cleaning and/ or harsh chemicals can delaminate the primary and secondary backing of carpet, causing the carpet to float or ripple permanently.

PROS: Our prices our based on a room / area being up to 150 sqft. Anything larger than that will be priced accordingly. We always do our best to provide the most accurate estimate as possible, and your technician will always review and confirm the amount before any work begins.

FAUXS: This is where customers can be subject to bait & switch pricing and hidden charges or high pressure sales tactics. Make sure to ask exactly what’s covered in the price per room.

PROS: We understand your time is valuable so our technicians make sure to keep a tight schedule and stay as punctual as possible. We strive to give our customers the most achievable time-window available and you will always receive a text message when your technician is en route. Feel free to text back for an exact eta.

However, every job differs and may require more or less time than allowed, and in such cases, we try to be prompt at alerting you and either designating a different agreed on time-window or rescheduling to fit your schedule.

FAUXS: They’ll give you a 8 hour time-window…and still no call, no show. It’s typical with poorly managed cleaning companies. Unprofessional to say the least.

PROS: Our highly trained, certified, uniformed, english speaking, licensed & insured technicians.

FAUXS: Usually plain-clothed, untrained, shady technicians with bad attitudes that are hard to communicate with.

PROS: Absolutely. Each technician is fully insured and thoroughly background checked, but above that, we instill and require honesty, integrity and responsibility in each of our employees. Our customers consistently leave us in their homes worry free with their children, money, jewelry, and more loose because we are trustworthy and treat you like family, and your home like our own.

FAUXS: Usually customers feel like they have to lock all the drawers or cabinets, put away all their valuables, and still feel they have to watch or keep an eye out while the cleaning is conducted.

PROS: We are fully licensed and insured, so in the case of an accident, our customers have peace of mind that it will be handled correctly and immediately.

FAUXS: Another corner bad companies cut is NOT paying for insurance, leaving the customer liable for any damages that might occur.

PROS: The greatest carpet cleaner in the world has to have the combination of three things; Knowledge, Work Ethic, & the right Products & Equipment. People can rely on us to ALWAYS maintain all three.

Our technicians are IICRC certified and have extensive knowledge with any cleaning scenario. We maintain the highest level of quality service with the strongest work ethics and the best attitudes, showing up at the third or fourth job with the same attitude and energy we have at the first. Our equipment is consistently updated to make sure we are using the most advanced machines and tools on the market.

Combined with our one-of-a-kind deionized water cleaning process and chemical free, safe, deep cleaning products, and backed by our family-owned & operated OCD Home® ‘Every Inch™ Guarantee’, we will make sure you have the absolute cleanest carpet and happiest experience, ever.

FAUXS: …lets not even go there. Give us a call today!

When it comes to keeping your carpets clean, hiring a professional carpet cleaning service is the way to go. Not only will you get an incredibly thorough clean that regular vacuuming simply can’t provide, but it can also be beneficial in many other ways.

Firstly, professional cleaning services use high-powered equipment and cleaning solutions that are specifically designed to break down and lift up dirt and debris that may have collected over time deep within your carpet fibres—something even the best vacuum cleaner cannot do. This means you’ll end up with a much deeper clean than any vacuum could ever provide.

In addition, steam cleaners remove more dirt than most traditional methods of carpet cleaning by using hot water extraction which penetrates deep into the carpets and lifts out stubborn stains from deep within – impossible to achieve when spot treating on your own. Unlike DIY methods like shampooing or employing common household products such as vinegar or baking soda, professional treatments leave no residue behind in your carpets. This ensures that they stay cleaner for longer!

Thank you to Absolute Steam Cleaning for sharing this information with us!

If persistent odors linger in your commercial carpets, take immediate action to address the issue comprehensively. Begin by scheduling a commercial carpet cleaning service to thoroughly clean and refresh the carpets, utilizing deodorizing treatments to neutralize unwanted smells. Ensure proper ventilation during and after cleaning to expedite the drying process and prevent mold growth. Simultaneously, identify and address the source of the odor, whether it's related to water damage, mold, pet accidents, or other factors. Implement targeted solutions, such as enzymatic cleaners for pet stains, to effectively eliminate the root cause of the persistent odor. Additionally, maintain a regular carpet care routine, incorporating practices like frequent vacuuming and prompt spill cleanup to prevent odors from recurring. If the issue persists, consult with professionals specializing in odor detection for a thorough inspection and tailored recommendations.

In summary, a comprehensive approach involves professional cleaning, ventilation, deodorizing treatments, and targeted solutions for the specific source of the odor. Consistent maintenance practices and, if necessary, the expertise of professionals in odor detection ensure a fresh and inviting atmosphere in your commercial space.

Thanks to Fresh Cleaning Solution  for providing us with this answer!